Amazon on trial: FTC compares canceling a Prime membership to a Homeric odyssey

1 month ago 3

The federal government is taking Amazon to task over the difficulty of canceling a Prime subscription.

It's a particularly modern problem: You sign up for a service, perhaps intending to run out the clock on a free trial, then forget to cancel the subscription — or can't even figure out how to cancel in the first place. This issue is so common that there are services that help you cancel unwanted subscriptions — and yes, these services themselves often require a subscription.

This particular case was brought by the Federal Trade Commission, which alleges that the tech giant's Prime subscription may rope in some unsuspecting customers and also proves especially ...

Source: https://mashable.com/article/amazon-prime-trial-cancel-subscription-ftc

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