DoorDash to settle New York lawsuit over misleading tipping practices by paying $17 million
8 months ago
7
DoorDash has reached an agreement with the New York Attorney General over an old practice wherein the company used customers' tips to subsidize its drivers' pay. As the office of New York AG Letitia James explained, its investigation had revealed that DoorDash wasn't giving its drivers the tips customers sent them through the app from May 2017 through September 2019. Now, the company will pay $16.75 million in restitution that will be divided between 63,000 drivers. The Attorney General told The New York Times that a lot of drivers will receive payments in the low thousands, but some will get as much as $14,000.
Within the two-year period mentioned above, the service promised Dashers a guaranteed pay for each delivery. When customer...
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