How bad was the Verizon outage? Really bad.

2 months ago 6
A Verizon store with a 'best 5G network' ad in the window

Here's the first thing mobile network experts want you to know when taking stock of the great Verizon service outage of January 2026. It won't be the last — and that being on AT&T or T-Mobile won't make you immune either.

Expecting a modern mobile network to function around the clock, around the year, like water, power or gas utilities, "isn't practically possible," says Octavio Garcia, Forrester analyst and mobile industry veteran. The infrastructure involved (cellphone towers, satellites, and as in Verizon's case, software) "is not immune to unforeseen outages due to multiple causes."

That said, experts also agree: This one was really bad for Verizon, and not just because

Source: https://mashable.com/article/verizon-outage-worst

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