Lyft announces new tools to favorite (and block!) specific drivers

3 months ago 5

Two phone screens. One shows a completed Lyft ride with rating and tip options, as well as a new option to favorite a rider at the bottom. The second shows a phone notification that a driver accepted the user's favorite.

New personalization and safety features are coming to ride-share app Lyft, including ways drivers can take control of both the good trips and the bad trips.

Riders who have particularly pleasant rides will now get the option to favorite specific drivers, and the app's algorithm will make an effort to reconnect them with that driver for future rides. On the other end, the company explains, when a driver is favorited they will be notified and unlock priority access to future scheduled ride requests...

Source: https://mashable.com/article/how-to-block-drivers-lyft-new-feature

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