'The biggest challenge is when you put the phone down': Samaritans call handler reveals most difficult part of the job - and the secret that keeps volunteers coming back

1 month ago 2

Jeremy* (not pictured), who works in marketing, volunteers at a Samaritans helpline in a UK inner city. He was encouraged by friends to volunteer due to his calm demeanour and 'sympathetic ear'.

Source: https://www.dailymail.co.uk/lifestyle/article-15190759/The-biggest-challenge-you-phone-Samaritans-call-handler-reveals-difficult-job-secret-keeps-volunteers-coming-back.html?ns_mchannel=rss&ito=1490&ns_campaign=1490

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