Worlds largest call center using AI to neutralize Indian employees accents

7 months ago 7
Call center employee

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or Galaxy device.

Source: https://mashable.com/article/call-center-teleperformance-ai-neutralize-indian-accents

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